About Us

Empowering U was established in 2014, to provide high-quality, diverse services for individuals with complex care needs.

With over 30+ years of experience in the health and social care sector, our mission is to promote dignity, choice, and independence through exceptional staffing and personalised support. Our dedicated local teams work to empower service users with every opportunity to re-enable and lead fulfilling live

We believe that those requiring care deserve the highest quality of service at all times. Our teams are committed to delivering this service with experience and compassion, supporting individuals with complex care needs or following an accident that has caused a serious injury; represented by our Tree of Life symbol. 

As specialists in person-centred care across a range of social and health needs, we aim to create a supportive environment that builds confidence, improves communication, and fosters a strong sense of value. Our innovative approach ensures the delivery of care that enhances life quality, enabling people to enjoy a full enriched lives.

Our Ethos & Values

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Excellence

We will strive to provide quality without making compromises, ensuring that every individual care reflects our unwavering commitment to their wellbeing and fulfilment.

Mentor

We will guide our service users to greater success through our commitment to supporting and empowering individuals through personalised and purposeful mentorship to ensure learning and growth.

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People

We will support you to be the best you can be. We aim to prioritise creating a supportive and inclusive environment where individuals feel valued, encouraged, and empowered to pursue their goals and aspirations

Openness

We will be approachable, actively listen and encourage. Encouraging individuals to share at Empowering U means promoting a culture of transparency, trust, and inclusivity where everyone’s voice is valued and heard.

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Working Together

We will help each other thrive. Empowering U can offer opportunities for service users to actively participate in decision-making processes, empowering them to have a voice in shaping their own care and services.

Empower

Empowering U can offer service users personalised support that is tailored to their specific needs and goals. We will give opportunities and support for our clients to learn, experiment, test, fail and grow.

about empower
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Respect

We aim to foster a culture of acceptance, empathy, and understanding, ensuring that service users feel empowered to express their needs, preferences, and concerns without fear of judgement or retribution.

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2024

Empowering U celebrates its 10-year anniversary and thanks its colleagues across the group

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2023

EUCM started

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2022

Empowering U is now partnering with over 35 local and regional UK authorities

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2020

Pioneering Emergency Response Team was piloted and successfully implemented

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2019

Rupert Street supported accommodation opens in Wolverhampton for 10 people

Empowering U celebrates its 5-year anniversary

East Midlands branch opens

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2018

Walsall branch expands to a larger office

Telford & Shropshire branch opens

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2016

Walsall branch delivers over 100,000 hours support throughout the year

Bramerton House supported accommodation opens in Wolverhampton for 11 people

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2015

Respite service is introduced

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2014

Empowering U is founded